The icons included were missing from my desktop screen and Windows had rearranged itself after the upgrade. The folders and everything associated with the SoundForge applications were gone and not in the recycle bin. Yes the programs for SoundForge are installed normally and located on the C:\\ Drive in the Program Folder for 64-bit installations. The MB was newer but possibly more than 5 years old. No post at all even though they were fine the day before and I cannot go back with the installation. Two computers were rendered unusable because apparently the update did not support the motherboard/computer configuration. Yes, there were two Windows updates recently. The serial number is procured from the E-mail confirmation letter that was sent over night. I did an upgrade to version 3 from version 2. Thank you for your response - The product is Audio Cleaning Lab 3.
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